Open your browser. Ask the Doctor.
Give your admins, planners, and support team a place to investigate questions and keep the conversation. Use the web app without connecting it to your Maximo environment.
Explore the plansAI SUPPORT. MAXIMO KNOW-HOW.
Maximo giving
you trouble?
The Doctor is in.
The work order that won’t close. The integration that stopped working. The upgrade question nobody wants to guess at. Bring it to Dr. Maximo.
AI-powered support from Banetti, built for IBM Maximo questions. Get an explanation, supporting sources, and practical checks—with the maintenance and reliability thinking behind the next step.
Plans from $350/month. No integration project needed to start.
From the people who know Maximo.Built by Banetti.
A little less head-scratching.
A little more “got it.”
Meet Dr. MaximoYour Maximo support sidekick.
FOR THE PEOPLE EVERYONE TURNS TO
Maximo admins / Support teams / Maintenance leaders / Consultants
WHY DR. MAXIMO?
Understand the why
behind the work.
“We already have Watson in Maximo. Why add the Doctor?” IBM’s current Maximo Assistant brings AI into your applications. Dr. Maximo gives your team a dedicated support and research workflow alongside it.
More than where to click: connect the Maximo task to the maintenance and reliability thinking behind it. Understand why a recommendation fits, which assumptions matter, and what result or risk to watch for.
IBM MAXIMO ASSISTANT
Assistance inside
Maximo.
In-product assistance, using your authorized data and enabled AI tools.
DR. MAXIMO BY BANETTI
Maximo support.
With the why.
Maximo know-how, reliability context, and the reasoning behind the next step.
Start with the question
IBM Maximo AssistantRetrieve records and explore asset information. Agentic configurations also offer tools for insights and documentation search.
Dr. MaximoBring the problem and its context. Work through configuration, workflow, integration and upgrade questions, with your version and what changed as context.
Understand the maintenance decision
IBM Maximo AssistantIts condition-insights tool can use asset health, maintenance history and failure patterns to explain asset condition.
Dr. MaximoUnderstand the why behind the action. Explore failure modes, preventive maintenance and job plans. Connect the recommendation to its maintenance purpose, operating context and risks—not just the steps on a screen.
See what supports the answer
IBM Maximo AssistantUses permitted Maximo data and configured tools. Its documentation-search tool can reference IBM articles.
Dr. MaximoCheck the answer before you act. Inspect source cards, version scope, assumptions and conflicting evidence. Guidance depends on the sources available for your question.
Give the difficult questions room
IBM Maximo AssistantIn MAS 9.2, the agentic assistant can plan multi-step tasks across its enabled tools.
Dr. MaximoChoose the depth the problem deserves. Standard handles everyday questions; Advanced researches across multiple steps, brings the findings together and checks the claims. Ask follow-ups in the same conversation.
Put it to work for your team
IBM Maximo AssistantAvailable within supported Maximo applications, with AI Service running and the relevant features configured.
Dr. MaximoStart without a Maximo integration project. Use the web app with an active plan. An optional Integration API can bring support into your workflow through separately arranged setup.
Keep your assistant. Add your support sidekick.
Both can help with Maximo questions. Choose Dr. Maximo for support that connects the system question to the maintenance purpose: an explanation to review, evidence to inspect, and a next step your team understands.
IBM capabilities vary by release and configuration; MAS 9.1 supports data retrieval, while MAS 9.2 adds agentic tools. Checked September 5, 2026 against IBM’s architecture and setup documentation. Dr. Maximo is an independent Banetti product, not an IBM product or a replacement for IBM support. Guidance is advisory, with no Maximo writeback; your team reviews and tests changes.
THE QUESTIONS THAT STOP THE DAY
Sound familiar?
Let’s work through it.
These are the kinds of questions Dr. Maximo is built to help with. Pick one to see the approach.
Illustrative example · Support approach
“The planner is blocked.
Where do we start?”
Bring the symptom, your version, and what changed. Dr. Maximo helps turn the question into a focused investigation.
- Separate the status rule from permissions and workflow ownership.
- Identify the configuration and local automation worth checking.
- Use supporting sources and stated limitations to guide the next step.
START WITH THE QUESTION, NOT AN IT PROJECT
Help for your team.
On your terms.
Want it inside Maximo?
Talk with Banetti about bringing support into your Maximo Manage workflow. The OAuth-protected Integration API supports approved context while keeping credentials on the server. Integration setup is separate from your plan.
Discuss your integrationTHE RIGHT DEPTH FOR THE QUESTION
A quick explanation?
Or a deeper look?
A PLAN FOR YOUR MAXIMO WORKLOAD
One plan for your team.
Not another seat to license.
Choose a monthly answer allowance and share it with the people you authorize.
No per-seat pricing. No overage charges.
Available for US business use · Sign in with Google, create or select your account, then choose a package.
STARTER
For focused support.
$350 / month
- 350 Standard answers
- Web application access
- Shared account allowance
INTERMEDIATE
For a team’s daily work.
$950 / month
- 1,000 Standard answers
- 25 Advanced answers
- Shared account allowance
ADVANCED
For demanding workloads.
$2,850 / month
- 3,000 Standard answers
- 150 Advanced answers
- Shared account allowance
Prices in USD. Your plan’s answer limits apply. Allowances reset each paid period and do not roll over. Integration setup is a separate conversation with Banetti.
A FEW GOOD QUESTIONS
Fair questions.
Straight answers.
Am I talking to a person?
Dr. Maximo is AI-powered support, not a live consultant. It helps explain Maximo questions with supporting sources and practical checks. Your team reviews and tests changes. If you need hands-on consulting or help with an integration, talk with Banetti.
How is this different from IBM Maximo Assistant?
IBM Maximo Assistant focuses on working with authorized Maximo data and configured tools. Dr. Maximo focuses on explaining support questions with researched guidance, version context, and a source trail. They serve different needs and can complement one another.
IBM’s assistant also supports documentation search and agentic tools in configured releases. See the side-by-side comparison to find the right fit for your team.
Will it make changes in our Maximo system?
No. Dr. Maximo provides guidance for your team to review. The current Integration API supports approved context and answers, with no Maximo writeback. Attachment exchange and Integration API web search are not enabled.
Do we have to integrate it to use it?
No. Use the web application with an active account and plan. When you want support inside Maximo, Banetti can discuss the native Maximo Application Framework experience and secured server-side integration pattern with your team.
What if the answer needs more context?
Dr. Maximo can ask a follow-up question or explain what needs to be verified. Sources and limitations help you judge the answer. It is advisory support; your team remains responsible for reviewing and testing changes in your environment.
Who is behind Dr. Maximo?
Dr. Maximo is a Banetti product, built around Maximo consulting experience and reviewed IBM material. IBM and Maximo are trademarks of their respective owners; Dr. Maximo is not an IBM product.
YOU DON’T HAVE TO FIGURE IT ALL OUT ALONE
Got a Maximo question?
Bring it to the Doctor.
Choose a plan and put Dr. Maximo to work on your team’s questions. Want to talk through the fit first? We know Maximo. Let’s talk.
Prefer a conversation? 1-855-855-7800